Southwest Service Administrators is a Third Party Administrator (TPA) providing unique and specialized administrative services to labor-management Trust Funds (primarily) in the southwest United States with offices in Phoenix, AZ (our corporate service center), Albuquerque, NM and Salt Lake City, UT since 1995.
We offer competitive wages and an excellent benefit package including FULL FAMILY coverage for medical, dental, vision & Rx. Other benefits include (employee) short & long term disability, Life/AD&D Insurance, 401k, Pension, generous Paid Personal & Vacation Leave policy and career advancement and travel opportunities.
Southwest Service Administrators is currently hiring an experienced Network Security Administrator. We are looking for an experienced individual for the administration of our network and security infrastructure. Responsibilities include vetting, maintaining and improving our existing networking and security technologies and policies to ensure regulation compliance and systems integrity.
Develops and monitors security procedures to safeguard systems from physical harm, viruses, unauthorized users, and damage to data.
Performs routine network security assessments and risk assessments.
Responsible for all aspects of security remediation associated with vulnerability and penetration testing.
Investigate, research and deploy new networking and security technology.
Oversee monitoring of logs, vulnerability testing, security audits and incident resolution activity
Provides support to Security Analyst handling escalated issues and as backup.
Promotes all Information Security best practices as well as HIPAA security compliance in all software implementations and configurations.
Management of anti-virus/anti-malware software including server and desktop protection.
Analyzes traffic, workload and utilization trends for optimum network performance to ensure organization's objectives are met.
Troubleshoots network issues.
Updates and maintains network equipment and software.
Supports VoIP Phone system (ShoreTel w/ECC).
Provide Tier 3 support on all phone/phone system maintenance, break/fix service, voicemail, call routing, and telecommunications related services.
Responsible for Administration, configuration, maintenance, scripting, backup and troubleshooting FTP and fax servers.
Manages configuration settings, anti-spam and encryption rules for Email and Email Encryption Servers.
Provides Tier 3 helpdesk support handling escalated issues from Tier 2 and Tier1 helpdesk.
Assists other Tier 3 with research, monitoring and troubleshooting:
Various Server roles including AD, DNS, DHCP, FILE, APP, Encryption