Southwest Services Administrators

  • Eligibility Processor Apprentice – Entry Level

    Job Locations US-AZ-Phoenix
    Posted Date 2 weeks ago(4/3/2018 7:15 PM)
    Job ID
    # of Openings
    Contribution Accounting
  • Overview

    Southwest Service Administrators is seeking Apprentice candidates who are eager to establish a career path with great opportunities for advancement. Benefits include paid time off, exceptional health coverage, retirement and 401k benefit, and a team-driven work environment.



    Job Summary: (Overall purpose of the position)

    The Eligibility Processor Apprentice (Entry Level) is primarily responsible to act as an apprentice in processing Local Union employer’s monthly remittance reports and contributions, as well as determining member eligibility for retiree and/or COBRA coverage. Position includes up to a 90 day training program to graduate from Apprentice to Entry Level Processor.


    • Learn how to process monthly employer contribution reports, retiree and COBRA self-payments.
    • Gain and maintain knowledge of all trust fund eligibility & enrollment rules.
    • Provide information on eligibility to employers and participants. 
    • Respond to and document telephone calls, written and walk-in inquiries in an efficient, prompt and professional manner.
    • Other duties as assigned.


    • Must be willing to take initiative and eager to learn.
    • Strong mathematical skills.
    • Ability to read and comprehend instructions, correspondence, and memos.
    • Strong written and verbal communication skills.
    • General computer knowledge.
    • Ability to type approximately 35 wpm (words-per-minute) with some 10-key experience.
    • Knowledge of Microsoft Office Applications, including Word and Excel.
    • Must be detail oriented with great organizational skills.
    • Ability to stand or sit for long periods of time.
    • Must be available to work Monday through Friday 8:30 am – 5:00 pm.


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