Southwest Services Administrators

  • Office Supervisor

    Job Locations US-UT-Murray
    Posted Date 3 weeks ago(5/1/2018 6:59 PM)
    Job ID
    # of Openings
  • Overview

    Southwest Service Administrators is a Third Party Administrator (TPA) providing unique and specialized administrative services to labor-management Trust Funds (primarily) in the southwest United States with offices in Phoenix, AZ (our corporate service center), Albuquerque, NM and Salt Lake City, UT since 1995.


    We offer competitive wages and an excellent benefit package including FULL FAMILY coverage for medical, dental, vision & Rx. Other benefits include (employee) short & long term disability, Life/AD&D Insurance, 401k, Pension, generous Paid Personal & Vacation Leave policy and career advancement and travel opportunities.







    Salt Lake City, Utah

    Reporting Relationship:

    Nick Mower, Director of Intermountain Division


    Full-Time; Salary/Exempt

    Union Membership:


    Work Schedule:

    M-F; 40 hours per week




    Job Summary:


    Direct management responsibility of all aspects office administration in accord with corporate operating standards and budget. Responsible for Trust Fund account management for all clients. Ensure proper administration of the clients’ needs and overall client satisfaction.








    • Maintain complex business relationships with Fund Trustees, attorneys, consultants and other vendors.
    • Work in cooperation with the Corporate Headquarters in Phoenix, Arizona, to oversee and ensure timely workflow in all operational areas, including but not limited to Account Management, Health and Welfare Eligibility Processing and Customer Service.
    • Work in cooperation with the Corporate Accounting Department to execute administrative tasks as necessary under direction of the Corporate Controller.
    • Execute Human Resources tasks as necessary under direction of the Human Resources Manager, including but not limited to: facilitating new hire orientation; completion of new hire paperwork; timecard management, etc.
    • Communicate with building management to ensure all facility needs are cared for.


    • Administrative, Management, Customer Service, and/or Human Resources experience preferred.
    • Health Care Insurance industry experience a PLUS.
    • Union experience preferred but not required.
    • Proven record of building a service-oriented team.
    • Intermediate to advanced PC skills including experience with the Microsoft Office Suite.
    • Excellent interpersonal and communication skills required.
    • Ability to work independently, with close attention to detail.
    • Successful working in a fast-paced environment.


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